| Whenever you see a successful business, someone once made a courageous decision. |
| Simple, genuine goodness is the best capital to found the business of this life upon. It lasts when fame and money fail, and is the only riches we can take out of this world with us. |
| As long as people will accept crap, it will be financially profitable to dispense it. |
| If you can't make it good, at least make it look good. |
| Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion. |
| No one has a greater asset for his business than a man's pride in his work. |
| When everyone is looking for gold, it's a good time to be in the pick and shovel business. |
| It doesn't make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do. |
| Your most unhappy customers are your greatest source of learning. |
| You can't just ask customers what they want & give that to them. By the time you get it built, they'll want something new. |
