Singers Beyonce Knowles and Jay-Z are in a crisis mode after a video featuring Beyonce's sister Solange throwing a fit at her, became public.

The video features Solange screaming at Jay-Z after stepping into the elevator. A large man, who appears to be a bodyguard, attempts to hold the singer's sister back, but she manages to connect at least three times.

At one point Solange throws a kick but Jay-Z grabs her foot. Beyonce stands by without getting physically involved.

The couple is trying to figure out how to explain this incident, reports showbizpsy.com

"Beyonce and Jay-Z were only made aware of this video's existence last night. Had they known this video was out there, they would have bought it, and it would never have seen the light," said a source.

`This is one of the rare occasions when something is out of their control - and they don't know what to do. Bey and Jay have gathered their respective teams for an emergency meeting and they're trying to figure out what they need to do," added the source.