A New York City hotel sent thank-you letters to each of twelve hundred former guests for staying in the past several months. The problem was that they chose the wrong computerized mailing list. The thank-you letter was sent out to fifteen hundred people who had not stayed at that particular hotel. One of the hotel managers discovered this mistake when the hotel switchboard started lighting up. The hotel was swamped with calls. Every line was ringing. On one line there was a pregnant woman tearfully saying that her husband didn't believe the baby was his. He thought it was produced at her big night at the hotel without him. Many other spouses called to say they now knew what their significant other was really doing on their long lunches and after work meetings. The hotel manager commented in a sarcastic manner, "Husbands and wives don't trust each other much these days!" |