| His Phone rang in church by accident during prayers... The Pastor scolded him. The worshippers admonished him after prayer for interrupting the silence. His wife kept on kept on lecturing him on his carelessness till they reached home. You could see the shame, embarrassment and humiliation on his face. He has never stepped foot in the church ever again. That evening, he went to a bar. He was still nervous and trembling. He spilled his drink on the table by accident. The waiter apologized, gave him a napkin to clean himself up. The janitor also mopped the floor. The female manager offered him a complimentary drink. She also gave him a huge hug and kissed him while saying "Don't worry man. Who doesn't make a mistake?" He has never stopped going to that bar since then. Management Lesson: You can make a difference by how you treat people especially when they make mistakes. |