One such case happened this week, when Sherlyn questioned mobile service provider Vodafone with a tweet saying, `Dear Vodafone, Wonder if EDGE browsing speeds on BlackBerry have slowed down, so that users are forced to upgrade to 3G?`
She was actually following up on another tweet by her ex-publicist Dale Bhagwagar, who had tweeted the same a couple of minutes ago, also asking the company, `Is there any mischief here?`
When contacted, Dale remarked, he later received, what he perceived as a standard online reply from the company, which he wasn't satisfied with.
`My browsing speed has decreased drastically on my BlackBerry,` he echoed Sherlyn's sentiments. `Even my BBM (BlackBerry Messenger) messages are delivering late,` added the Bollywood PR guru.
But Sherlyn was luckier than the publicist. Her complaint tweet was very well received, with seemingly disgruntled fans re-tweeting, while some posted the same complaint on another social networking site Facebook.
Tweeting a while later, Sherlyn even thanked Vodafone online, for a response to her. `Sherlyn is a firebrand. Maybe the common man is not as lucky as her. Guess I'll have to retry in different ways,` smirked Dale.